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Administration and Communications Assistant Apprentice


Please apply via the Government Find Apprenticeship website

Do you want to work as part of a small and friendly team? This role will see you working for a small charity supporting the team with day to day operation, supporting donor fund management, developing donor satisfaction and our overall profile.

Leicestershire and Rutland thriving. We are one of 46 accredited UK Community Foundations.

Annual wage


Working week

Monday – Friday, hours to be confirmed

Total hours per week: 37.00

Expected duration

16 months

Possible start date

19 Jul 2021

Date posted

June 10th 2021

Apprenticeship level

Level 3 (A level)

Reference number



1 available

Overview of the Role:

You will be part of a small, busy, friendly team, and you will support donor fund management, developing donor satisfaction and our overall profile.

You will need to be confident with  Microsoft Office applications: Excel, Word, PowerPoint, Publisher etc and able to quickly understand GDPR and other aspects of working with a charity.

You must be able to write and edit excellent English because you will follow up the many grants we give and create short stories and case studies for formal reports, press releases as well as for our website and social media. Basic design skills will be a real bonus.

You’ll have direct contact with the team, with organisations we give grants to, with donors and other stakeholders, as well as Community Foundations nationally at times, so should enjoy working with people.

We are a small charity so you will need to help us make the most of tight resources, and take an unflappable constructive approach, sometimes under pressure. You certainly won’t be “a cog in a machine” and will have opportunities to develop your skills and your career.

Main Tasks:

  • Support the CEO and the team with day-to-day operation, especially in relation to donor fund management and our profile
  • Deal with relevant general enquiries by email and phone
  • Work with our bespoke database daily: checking/importing grant applications, plus tracking  and overseeing end-of-grant reports
  • Support donor requirements, ensuring records are kept up-to-date
  • Look after our website and social media presence, creating short stories and news items
  • Basic research including local data and relevant information in preparation for meetings and presentations; some note taking
  • Help co-ordinate/support events
  • Work constructively with all members of the team to achieve the Community Foundation’s vision: attend occasional national UKCF meetings in person or remotely where relevant
  • Undertake any other reasonable tasks as directed by the CEO

Requirements and prospects

Desired skills

  • Administrative and organisational skills with strong attention to detail
  • Ability, or ability to learn quickly, to work to a high degree with Microsoft Office applications: Excel, Word, PowerPoint, Publisher etc.
  • Excellent written and verbal communication skills: fluent English
  • Ability to adhere to internal and external policies and processes, in line with GDPR, Charity Law, and our own rigorous Quality Accreditation process
  • Flexibility and a positive approach to a variety of tasks: some exciting, some mundane
  • Basic research skills for background information, and relevant legal or quality obligations

Personal qualities

  • Confidence and interest in data management, to maximise our bespoke database
  • Flexibility and a positive approach to a variety of tasks: some exciting, some mundane
  • A team player who can also work independently and is keen to develop a career

Desired qualifications

GCSE Grade C/4 or above in English and mathematics or equivalent level 2 qualification.

Future prospects

Most employers working with Leicester College are keen to offer permanent employment to a reliable, hardworking individual based on their performance throughout their Apprenticeship.

About the employer

We enable local philanthropy.  We set up and manage inexpensive grant-giving funds and foundations for families, individuals and companies.  We also deliver grants locally for government, and we reinvigorate dormant funds.

We specialise in giving grants to  small local charitable and voluntary groups that help keep Leicester, Leicestershire and Rutland thriving.  We are one of 46 accredited UK Community Foundations.


Training provider


Applications for this apprenticeship are being processed by Leicester College


Liz Lightowler 07917628655

Business administrator level 3 standard

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

Apprenticeship standard

Business Administrator
Level 3 (A level)

Please apply via the Government Find Apprenticeship website